Who we are
Our mission at Capacity is to help teams do their best work through our AI-powered support automation platform. Capacity provides everything you need to automate support and business processes in one powerful platform.
In order to help all teams do their best work, we need our Capacity team to be a reflection of the workforce. We believe that each individual voice, perspective and background brings inherent value to enhance our product, serve our customers and generate more ideas to solve complex problems.
It’s an exciting time to join Capacity. Our company is growing rapidly: we have experienced a 150% year-over-year revenue growth. Capacity has raised a total of $36 million dollars from individual investors, giving us the opportunity to make ambitious investments in our team and big bets on our future. Our total addressable market is infinite. Any company that relies on shared knowledge and bottomless documentation, desires data automation and reporting, or needs to streamline information and processes is an opportunity for Capacity to shine. By continuing to hire smart and humble teammates all over the country, we have the opportunity to see Capacity become a premier brand enterprise SaaS.
A small enthusiastic team with a big company payoff
The API (Data Services) team is looking for an experienced backend engineer who can bring a strong understanding of Python and MySQL to continue to guide and mentor the team. The Data Services Team manages the Capacity database and API architecture used for many of our products - including Knowledge Base, Analytics, Cloud Drive and Articles. This team also handles authentication and data.
It may sound like serious business, but don’t be fooled. This team knows how to make people laugh. With their own branded team sticker, Slackmojis and triggers - we are continually reminded of how awesome they are and slightly jealous that their team has as much fun as they do.
Why this job is exciting
As a Senior Dev on Data Services you will…
Be the 5th engineer on this team. You will have a large, immediate impact on the shape and direction of Data Services.
Have the opportunity to work with one of the founding members of our engineering team. The stories he can tell!
Solve extremely interesting challenges, architect data to meet product and customer needs, and design and implement APIs around it.
Data Services will shape how our how the rest of the engineering teams interact with our core business data. It is really where everything begins
Within one month, you will...
Learn about our mission, our product, our value proposition, our customers, our team and our processes.
Virtually meet each person on your team for a casual introductory call.
Meet with your supervisor to discuss departmental KPIs
Set up your environment and all core dependencies
Get up to speed on backlog refinement, sprint retrospectives and planning
Join team calls and become familiar with the Capacity cadences and communication
Be celebrated for having a few production deploys under your belt!
Within three months, you will...
Continue to gain experience and comfort with our deployment processes and staging environment
Participate in the hiring process of future team members
Provide Business Intelligence and other internal stakeholders with key insights and feedback on behalf of your team
Within six months, you will
Have a unique perspective to contribute on how the Data Services team and Capacity as a whole may improve technical and/or business processes
You are a seasoned software engineer with the proven ability to build software solutions at scale and navigate the complexities and challenges of developing new products and features. You thrive in a fast paced, challenging environment and strive to understand how all of the unique engineering components work together to meet our customer needs. You love learning new things and enjoy working on a tight-knit team.
You are proficient in Python or have a solid foundation in other strongly typed programming languages and can comfortably get up to speed with Python in your first few months.
A deep understanding of MySQL
You are passionate about building highly reliable, secure, maintainable and scalable systems.
You are willing to constantly deploy and iterate on your solutions.
You look forward to brainstorming sessions, post-mortems and feedback sessions with multi-disciplinary teams.
Bonus if you have:
Experience in enterprise SaaS engineering
Experience building REST APIs
Experience with microservices
Deployment and CI (AWS, Kubernetes, Docker, Jenkins)
Interview Process (~6 HOURS)
[30 min] High level screen with Kate Bell, Talent Acquisition
[45 min] Technical interview with James Cain, Data Services Manager
[~3 hrs] At home testing
[1 hr] Interview with extended Data Services team
[10 mins] Predictive Index at home assessment
[30 min] Interview with David Karandish, founder and CEO of Capacity
References and offer
At Capacity we value more than just hard skills. Our goal is to build a holistic and diverse team. If you aren’t sure if you qualify, just apply! We will carefully consider your application and are always grateful for any time and effort invested in Capacity.
But wait, there’s more!
At Capacity we believe in more than just building amazing products and helping our customers. Although we are now a remote workforce, we remember the neighborhood where we started. We still strive to elevate our community by furthering access to education and careers in the tech space. Our sister company, Create A Loop, brings rigorous computer science courses to underserved communities with little to no access to formal computer science education. There are many opportunities for our Capacity team members to serve and educate our Create A Loop students throughout the year.
What is compensation like at Capacity?
We offer fully funded medical premiums for each full-time team member and their dependents.
Minimum PTO requirements
Short Term Disability
Flexible work environment