DevOps Engineer

  • Engineering
  • Remote job

DevOps Engineer

Job description

Who we are

Our mission at Capacity is to help teams do their best work through our AI-powered support automation platform. Capacity provides everything you need to automate support and business processes in one powerful platform.

In order to help all teams do their best work, we need our Capacity team to be a reflection of the workforce. We believe that each individual voice, perspective and background brings inherent value to enhance our product, serve our customers and generate more ideas to solve complex problems.

It’s an exciting time to join Capacity. Our company is growing rapidly: we have experienced a 150% year-over-year revenue growth. Capacity has raised a total of $56 million dollars from individual investors, giving us the opportunity to make ambitious investments in our team and big bets on our future. Our total addressable market is infinite. Any company that relies on shared knowledge and bottomless documentation, desires data automation and reporting, or needs to streamline information and processes is an opportunity for Capacity to shine. By continuing to hire smart and humble teammates all over the country, we have the opportunity to see Capacity become a premier brand enterprise SaaS.


A small enthusiastic team with a big company payoff

The DevOps Engineer will be expected to help maintain and evolve Capacity’s IT infrastructure both in the cloud and in the office. Our newest team member will be responsible for managing a variety of different services that power the Capacity platform and its employees

Why this job is exciting

As a DevOps Engineer you will…

  • Manage and support Capacity’s services in the cloud

  • Help our engineering teams deploy working and secure code as quickly and easily as possible

  • Improve our infrastructure and processes with automation

  • Assist with many other tasks and expectations not included in this job description. Flexibility is key!


Within one month, you will...

  • Learn about our mission, our product, our value proposition, our customers, our team and our processes.

  • Virtually meet each person on your team for a casual introductory call.

  • Meet with your supervisor to discuss departmental KPIs

  • Set up your environment and all core dependencies

  • Get up to speed on Capacity’s infrastructure, deployment processes, and more.

  • Join team calls and become familiar with the Capacity cadences and communication

  • Be celebrated for having a few production deploys under your belt!


Within three months, you will...

  • Continue to gain experience and comfort with our deployment processes and infrastructure, and start recognizing and prioritizing ways to improve on it

  • Participate in the hiring process of future team members

  • Provide the larger Engineering organization and other internal stakeholders with key insights and feedback on behalf of your team


Within six months, you will

  • Have a unique perspective to contribute on how the DevOps team and Capacity as a whole may improve technical and/or business processes

Requirements

About You

You are a seasoned engineer with the proven ability to build software solutions at scale and navigate the complexities and challenges of developing new products and features. You thrive in a fast paced, challenging environment and strive to understand how all of the unique engineering components work together to meet our customer needs. You love learning new things and enjoy working on a tight-knit team.


You have:

  • 3+ years of systems administration, software engineering, or related experience.

  • Experience managing Linux systems, either on-premise or in the cloud

  • Demonstrated ability to automate tasks using scripting languages like Python and Bash, and configuration management tools like Ansible and Terraform

  • An understanding and hands-on experience with containerization technologies

  • Experience using and managing CI/CD pipelines

  • Strong written and verbal communication skills

  • An eagerness to learn and a good instinct for when to reach out for help


Even better if you have:

  • Experience managing AWS infrastructure and Kubernetes

  • Maintained Kubernetes clusters and deployed applications to that environment

  • Written and maintained services written in any programming language

  • Used Gitlab for version control and CI/CD

  • Experience working in SOC or HIPAA environments and involvement with the audits required to maintain compliance with those frameworks


Interview Process (~3 HOURS)

You apply

[30 min] High level screen with Kate Bell, Talent Acquisition

[45 min] Cultural fit/job expectations interview with Brian Derickson, DevOps Manager

[1 hr] Interview with extended DevOps/Product team

[10 mins] Predictive Index at home assessment

[30 min] Interview with David Karandish, founder and CEO of Capacity

References and offer!


Still unsure?

At Capacity we value more than just hard skills. Our goal is to build a holistic and diverse team. If you aren’t sure if you qualify, just apply! We will carefully consider your application and are always grateful for any time and effort invested in Capacity.


But wait, there’s more!

At Capacity we believe in more than just building amazing products and helping our customers. Although we are now a remote workforce, we remember the neighborhood where we started. We still strive to elevate our community by furthering access to education and careers in the tech space. Our sister company, Create A Loop, brings rigorous computer science courses to underserved communities with little to no access to formal computer science education. There are many opportunities for our Capacity team members to serve and educate our Create A Loop students throughout the year.


What is compensation like at Capacity?

  • We offer fully funded medical premiums for each full-time team member and their dependents.

  • Stock Options

  • Minimum PTO requirements

  • 401K

  • Short Term Disability

  • Flexible work environment